Imagineear Achieves ISO 9001 & ISO 14001 Certification
At Imagineear, the way we impact our clients, and the environment, is at the heart of everything we do. Actions speak louder than words, and to back up our commitment, we pursued and achieved ISO 9001:2015 (Quality Management) and ISO 14001:2015 (Environmental Management) certification.
But what do these certifications really mean?
ISO 9001 certification is an internationally recognised standard that proves our operations meet the highest benchmarks for quality management. In practice, this means our clients can expect consistently reliable service, clear communication, strong governance, and a team dedicated to delivering exceptional experiences. This recognition reflects the standards Imagineear has championed for many years, ensuring the visitor experiences we support are delivered seamlessly and with excellence. 
ISO 14001 certification, on the other hand, is a testament to our ongoing commitment to the environment. It confirms that we actively manage and reduce our environmental impact, from minimising waste and extending device lifespans to responsibly sourcing materials and continuously improving our environmental performance. In short, sustainability is built into the way we operate and make decisions every day.
We are committed to upholding these certifications. They give our clients confidence that quality and sustainability are embedded in everything we do.
Coming to America: Catherine Girardeau Joins Imagineear
We are delighted to announce that Catherine Girardeau has joined Imagineear as Director of Projects, for the US.
This is an exciting moment for Imagineear as we expand our presence across the United States with Catherine leading the charge. She’ll be building partnerships, uncovering new opportunities and working closely with clients to create multimedia experiences that bring stories to life. Catherine brings deep experience in both museum-focused multimedia design and podcasting, a perfect combination for the work ahead!
Her track record speaks for itself. As Creative Lead for Earprint LLC, she partnered with the Metropolitan Museum of Art, SFMOMA, the Dallas Cowboys and other organisations to craft interpretive experiences ranging from classic audio tours to fully immersive, location-based adventures. She was also Executive Producer at Pushkin Industries, where she produced Against the Rules, the acclaimed narrative podcast hosted by bestselling author Michael Lewis (Moneyball, The Big Short). Catherine excels at combining creative leadership with results-driven management to help organisations channel their stories into multimedia experiences that inform, delight and surprise their visitors.
Andrew Nugée, Co-Founder & Co-CEO said:
“We are delighted that Catherine joins us in the US to strengthen and lead our US team. We have worked together for many years, and we are confident that Catherine will bring her combination of proven market development, deep experience in media production, and unparalleled commitment to creative content design and delivery to Imagineear.”
Catherine Girardeau added:
“I’m thrilled to be joining Imagineear, a company with such a strong track record of innovation and leadership in the culture and heritage sector. I’m excited about the opportunity to forge new partnerships with clients in the US market and to help them develop impactful visitor experiences. And I’m delighted to be embarking on this adventure with such a talented group of former and new colleagues.”
A Busy Season of Events!
The last two months have been a busy and brilliant time for Imagineear. Our team has been travelling across Europe, meeting partners, joining conversations shaping the cultural, heritage, tourism and sports sectors.
Ireland
We began in Dublin at the International Marine, Lighthouse Tourism & Maritime Heritage Conference, held in the stunning surrounds of Dublin Castle. Experts shared powerful insights on protecting and revitalising lighthouses and marine heritage, themes that resonate with our work in place-based storytelling.
From there, we headed south to Waterford for AVEA, Ireland’s gathering for visitor experiences and attractions. It was a full programme, rich with debate, and AI emerged as a key topic shaping the future of cultural engagement.
Our final Irish stop took us to the atmospheric Lisnavagh House in Carlow for the Historic Houses of Ireland Autumn School. Intimate in scale but mighty in content, the event gave us the chance to show how Imagineear can help historic homes share their rich histories in new ways.
The Netherlands & Denmark
October also brought us to Eindhoven for the Dutch Museum Congress. This year’s theme Perspective invited museums to look ahead, rethink challenges, and strengthen the sector for the future.
Later that month we set up our booth in Horsens for the NEMO European Museum Conference. Over three energising days, museum professionals explored the role of culture in mental health and wellbeing. The conversations were thoughtful, urgent, and full of possibility.
A short journey to Copenhagen then brought us to The International Museum Construction Congress (IMCC). Surrounded by architects, designers and museum leaders, we dove into discussions on future-proofing cultural spaces and exploring innovative approaches.
London
Back in London, we joined thousands of tourism professionals at the World Travel Market, which set a new record with 46,500 attendees - the event’s largest ever. It was an incredible opportunity to reconnect with partners from across the globe, share ideas, and explore the latest trends shaping travel, culture, and visitor experiences.
Madrid & Rome 
In Madrid, the Spanish capital, we attended the World Football Summit, where leaders from across the sports world came together to debate the future of the game. And we couldn’t resist visiting the iconic Bernabéu and Metropolitano stadiums while we were there!
We closed this period of travel in Rome at the International Fair on Museums, Venues and Cultural Destinations. Set within the historic Corsie Sistine of the Complesso Monumentale di Santo Spirito in Sassia, the event gathered Italy’s cultural sector under the theme Better Together, a message we couldn’t agree with more.
