Services

We create striking digital content that reflects your identity and values, while guiding visitors on an unforgettable journey.

Services

We create striking digital content that reflects your identity and values, while guiding visitors on an unforgettable journey.

Visitor using the Imagineear device at the Wallace Collection

We’re a team of creatives, writers, designers, UX specialists, technicians, producers and project managers with a shared passion for storytelling.

Our aim is to connect visitors to your site, guiding them on a journey of discovery, where each step reveals something new. Along the way they’ll feel safe and engaged, included and entertained.

Imagineear crafts immersive audio and multimedia tours, layered with evocative soundscapes, compelling narration, custom effects and original music – complemented by striking visuals, intuitive navigation and interactive features.

Our purpose-built devices and flexible CMS put visitors first – while keeping you fully in control.

Recording in the studio

Our in-house team of creatives and audio specialists design experiences that engage audiences at every level. With compelling narration, vivid characters, atmospheric sound design and authentic recreations, we spark curiosity, foster empathy and create lasting memories.

Whether on handheld devices or mobile apps – or large format screens, projections and surround-sound installations – with our reliable hardware and intuitive software we provide the ideal platform for your stories.

Accessibility and inclusion are at the heart of what we do. That’s why we offer a variety of content approaches, in multiple languages, with Audio Description and BSL – so every visitor can be included.

Hill House Scotland game

Every project begins with questions – lots of them.

Our writers, designers and producers dig deep to understand how visitors connect with your space, ensuring the content we create feels authentic and engaging, and tailored to your audience.

Targeted research, data insights and user testing guide every stage of our creative process. From scripting to design, every decision is grounded in a clear understanding of visitor behaviour.

No two sites – or stories – are the same.

With Imagineear’s CMS, our designers and technicians build from the ground up. From interactive games and puzzles to immersive audio, every element is tailored to your site.

Our purpose-built devices and flexible CMS keep everything running seamlessly. Robust, easy to manage, and simple to update, our multimedia technology is bespoke – and always on brand.

Our designers thrive on innovation – pushing creative boundaries while prioritising accessibility and ease of use. From eye-catching graphics to intuitive layouts, they compose experiences that are engaging, natural and inclusive.

With the latest software and design tools, our team transforms bright ideas into dynamic, interactive and responsive content – quizzes, maps, menus, games and more.

We ensure every design element works seamlessly across all platforms, guaranteeing brand consistency.

Imagineear employee at desk providing support

Delivery isn’t the end of the journey – it’s the start of a partnership.

Our support teams ensure your on-site staff are confident with every aspect of the visitor experience. From tutorials to refresher sessions, we make sure everyone remains comfortable and in control. And if questions arise, we’re only a call away – ready to help, advise, or troubleshoot.

Behind the scenes, we handle all the essentials – such as updates, maintenance and system improvements.

Imagineear CMS on the desktop

Our software makes creating and running multimedia tours simple and flexible, and fully under your control.

Our CMS – developed by our in-house team – is a powerful content management system that brings everything together in one streamlined, intuitive platform. It enables you to curate memorable visitor experiences and manage daily operations with ease.

And because it’s designed, coded and produced under one roof, we can customise and expand it to suit your needs – delivering flexible support quickly and effectively.

Imagineear devices at the 9/11 museum in NYC

Our engineers, designers and technical experts are problem-solvers at heart. Working closely with you, they develop innovative technology that transforms your story into an experience.

We engineer our hardware in-house – simple, reliable and tough. Every device undergoes rigorous testing, and ongoing R&D ensures they continually deliver something special.

Our Devices

Maestro™

Imagineear’s all-in-one touchscreen device, built for high-volume visitor use. With 24-hour battery life and a 6-in-1 comms chipset to support immersive AR experiences, it’s built with PrecisionConnect™ – designed to pinpoint triggering, indoor positioning and site navigation.

Spec Sheet

MPti™

A rugged, dependable tablet player, built for heavy use.

Packed with features, the MPti™ has a 5” high-definition touchscreen, giving visitors a rich, superbly detailed window through which to experience your story.

Spec Sheet

Mirage™

With a 4” HD touchscreen, this multimedia player is built with directional audio and proximity sensors, keeping sound sharp and discreet, and its HD camera enables AR and seamless synchronisation.

Spec Sheet

Piccolo™

A slim, lightweight audio player delivering crystal-clear sound and intuitive, keypad control.

Spec Sheet

Digital GroupGuide™

Serving 64 tour groups simultaneously, with its boom mic, lightweight headphones, and modular charging/storage options, DGG™ is perfect for busy sites that want to keep visitors fully engaged.

Spec Sheet

Group Tour System™

Lightweight and robust with a 100+ meter range and 15 hours of battery life, GTS™ supports multilingual content so everyone can share the same unforgettable experience.

Spec Sheet